At Hibjee, your privacy is not an afterthought. This policy explains exactly what personal data we collect, why we collect it, how we use it, and what rights you have as a player on our platform. We keep things clear and honest — no legal jargon designed to confuse.
Six core commitments that define how Hibjee handles your personal data every single day.
Every page, every login, every transaction on Hibjee is protected by SSL encryption. Your data travels between your device and our servers in a fully encrypted state — unreadable to anyone intercepting it.
Hibjee does not sell, rent, or trade your personal information to any third party for marketing purposes. Your data is used only to operate your account and improve your experience on the platform.
You have the right to access, correct, or request deletion of your personal data at any time. Contact Hibjee support and we will process your request promptly — usually within 72 hours.
Hibjee does not store your full bKash, Nagad, or Rocket account credentials. Payment data is processed directly through the respective payment provider's secure infrastructure.
Hibjee only collects the data that is genuinely necessary to operate your account and comply with legal obligations. We do not collect data for the sake of it — every data point has a clear purpose.
In the unlikely event of a data breach affecting your personal information, Hibjee will notify you promptly via your registered contact details and take immediate steps to contain and resolve the issue.
Hibjee is an online gaming platform operated for players in Bangladesh. When this Privacy Policy refers to "Hibjee", "we", "us", or "our", it means the Hibjee platform and the team responsible for operating it. This policy applies to all users of the Hibjee website, mobile app, and any related services.
Hibjee acts as the data controller for the personal information you provide when registering and using the platform. This means we are responsible for deciding how and why your data is collected and processed. If you have any questions about how Hibjee handles your data, you can contact us at [email protected] at any time.
Our Commitment: Hibjee is committed to handling your personal data responsibly, transparently, and in accordance with applicable data protection principles. We will never use your data in ways that are not described in this policy.
Hi bjee collects personal data in two main ways: information you provide directly when using the platform, and information collected automatically when you browse or interact with Hibjee. Below is a full breakdown of what we collect and why.
| Data Type | Examples | How Collected |
|---|---|---|
| Identity Data | Full name, date of birth, national ID number | Provided by you during registration or verification |
| Contact Data | Phone number, email address | Provided by you during registration |
| Financial Data | bKash / Nagad / Rocket account number, transaction history | Provided by you when making deposits or withdrawals |
| Technical Data | IP address, device type, browser, operating system | Collected automatically when you access Hibjee |
| Usage Data | Pages visited, games played, session duration, click patterns | Collected automatically via cookies and analytics tools |
| Communications Data | Support chat transcripts, emails sent to Hibjee | Collected when you contact our support team |
Hibjee does not collect any special category data such as racial or ethnic origin, political opinions, religious beliefs, or health information unless specifically required by law and with your explicit consent.
Hibjee uses the personal data we collect for specific, clearly defined purposes. We do not use your data for anything beyond what is described here. The main purposes for which Hibjee processes your personal information are as follows:
Marketing Opt-Out: If you no longer wish to receive promotional emails or SMS messages from Hibjee, you can opt out at any time by contacting our support team or updating your communication preferences in your account settings.
Hibjee processes your personal data on one or more of the following legal grounds, depending on the specific purpose of the processing:
Hibjee does not sell your personal data. We share your information only in the limited circumstances described below, and only with parties who are required to handle it securely and in accordance with applicable data protection standards.
Hibjee uses cookies and similar tracking technologies to make the platform work properly and to understand how players use it. A cookie is a small text file stored on your device when you visit a website. Cookies help Hibjee remember your preferences, keep you logged in, and analyse platform performance.
| Cookie Type | Purpose | Can Be Disabled? |
|---|---|---|
| Essential Cookies | Required for login sessions, security, and core platform functionality | No — platform will not work without these |
| Analytics Cookies | Help Hibjee understand how players navigate the platform so we can improve it | Yes — opt out via cookie settings |
| Preference Cookies | Remember your language, display settings, and other preferences | Yes — opt out via cookie settings |
| Marketing Cookies | Track whether you arrived via a promotional link or campaign | Yes — opt out via cookie settings |
You can manage your cookie preferences through your browser settings at any time. Note that disabling essential cookies will affect your ability to use the Hibjee platform normally.
Hibjee retains your personal data for as long as your account is active and for a period after account closure as required by law and our internal policies. The specific retention periods depend on the type of data and the purpose for which it was collected.
Once the applicable retention period has expired, Hibjee will securely delete or anonymise your personal data so that it can no longer be linked back to you.
As a Hibjee player, you have a number of rights in relation to your personal data. Hibjee is committed to honouring these rights promptly and without unnecessary barriers. To exercise any of the rights listed below, contact our support team at [email protected].
Response Time: Hibjee aims to respond to all data rights requests within 72 hours. Complex requests may take up to 30 days. We will always acknowledge your request promptly and keep you informed of progress.
Hibjee takes the security of your personal data seriously. We have implemented a range of technical and organisational measures to protect your information against unauthorised access, loss, destruction, or disclosure. These measures include SSL/TLS encryption for all data in transit, encrypted storage for sensitive data at rest, strict access controls limiting who within the Hibjee team can access personal data, regular security audits and vulnerability assessments, and two-factor authentication options for player accounts.
While Hibjee takes every reasonable precaution to protect your data, no online platform can guarantee absolute security. You also play a role in keeping your account secure — use a strong, unique password for your Hibjee account and never share your login credentials with anyone. If you suspect your account has been compromised, contact Hibjee support immediately.
Security Tip: Hibjee will never ask for your password via live chat, email, or SMS. If you receive any communication claiming to be from Hibjee and asking for your password, treat it as a phishing attempt and report it to us immediately.
The Hibjee platform is strictly for adults aged 18 and over. Hibjee does not knowingly collect personal data from anyone under the age of 18. If you are a parent or guardian and believe that a minor has registered on Hibjee or provided us with personal information, please contact us immediately at [email protected].
Upon receiving such a report, Hibjee will promptly investigate, close the account, delete any associated personal data, and reverse any transactions where possible. We take underage access extremely seriously and have age verification measures in place to prevent it.
The Hibjee platform may contain links to third-party services such as payment providers. Once you leave the Hibjee platform and visit a third-party site or service, this Privacy Policy no longer applies. Hibjee is not responsible for the privacy practices of third-party websites or services.
We encourage you to read the privacy policy of any third-party service you use in connection with your Hibjee account, including bKash, Nagad, and Rocket, to understand how they handle your personal data.
Hibjee may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make changes, the "Last updated" date at the top of this page will be revised. For significant changes that materially affect how we use your data, Hibjee will notify you via your registered email address or through an in-platform notification.
We encourage you to review this Privacy Policy periodically to stay informed about how Hibjee protects your information. Continued use of the Hibjee platform after any updates to this policy constitutes your acknowledgement of the revised terms.
If you have any questions, concerns, or requests relating to this Privacy Policy or how Hibjee handles your personal data, please get in touch with our support team. We are available 24 hours a day, 7 days a week.
We're Here for You: Our Bangla-speaking support team understands the needs of players in Bangladesh. Whether it's a data request or a privacy concern, reach out and we'll handle it with care and speed.